Dear Netflix

[sarahmichigan]

Dear Reed Hastings, Co-Founder and CEO, Netflix,

When I received your letter of Sept. 18, 2011, I had to double-check that I hadn't fallen through a time portal and it was really April 1.

"Qwikster"? Seriously? Are you shitting me?

Sincerely,

Your former customer

Comments

[rossja.livejournal.com]

I know right. I was like way to lose a bunch more people. They probably retained a bunch at the price hike because they were too lazy or unconcerned to cancel one of the services (I actually know a few like that). But now that they are going to make you sign up at a new site? Definitely going to lose the lazy element there. And then pick up a new element o folks who don't want to be bothered or are annoyed that they have to go through this effort.

I'm mostly annoyed because I'm currently watching a few TV shows on DVD and don't really want to sign up or have to add things into a new queue. *sigh*

I'm hoping we'll get another email saying, "just kidding..." They really need to test pilot their changes I think. Good grief.