Handle with Care
Jan. 27th, 2012 03:59 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
sarahmichiganMy mortgage file at Bank of America probably has a private note that says, "Wife is a mega-bitch - handle her with caution!" but they acceded to all my demands - revoked late fee, no damage to credit report, apology for our trouble. Thus, while I can't say I'm "pleased" I can say I'm placated.
Apparently, they're a little embarassed by making the #1 spot on the Customer Hall of Shame for 2011- up from the #2 spot in 2010 and are trying to improve their image. Good luck, BOA.
Apparently, they're a little embarassed by making the #1 spot on the Customer Hall of Shame for 2011- up from the #2 spot in 2010 and are trying to improve their image. Good luck, BOA.
